Sep
30
The reality is (or should be, at least) deeper than that. Community managers facilitate the feedback cycle between the developers and community by acting as a useful filter and translator between the two groups. Community managers collect information from the community to bring issues that are important to the community to the developers. Conversely, they also take information from the developers to share with the community in a way they understand. In these simple descriptions there lies a lot of complexity, which is why you need quality community managers.
Psychochild’s Blog ยป The misunderstood role of community management